Passing a certain level/section in your game:
- Check our Blog page for a walkthrough - We have walkthroughs available for some games which can help with general game play issues. If we don't have one available, note that most Platinum Edition games come with a Walkthrough or Strategy Guide built into the game.
- Search YouTube - If you need further help, you can always search YouTube for any helpful game play videos as there are often many available.
Game crashes/freezes at a certain level in the game:
If your game crashes or freezes at a certain level in a game, try uninstalling the game and then redownloading it again as this may help. Otherwise, please check out this page for further assistance.