I forgot my email or password

Don’t worry, this happens to the best of us. Please choose your scenario from the list below:

I'm logged in, but forgot my email or password

1. Click on My Account/your user name and choose My Details from the dropdown menu
   
2. Select Profile to view your email address
3. You can also reset your password by selecting the Password tab from the same menu

I'm not logged in and can't remember my password

1. Click Log In at the top of the page
2. Select Forgot your password underneath the Log In button
3. Enter your email address and click Send to reset your password
4. Check your email. Click Reset Your Password in the email provided (you MUST be on a computer or laptop device to do this)
5. Enter your new password information.

I'm not logged in and forgot my email address
If you’ve forgotten your email and cannot access your account, contact our Customer Support Team. 

In order to receive the fastest response, please provide the following information:

• Your full name
• Your zip code
• Any possible email addresses that may have been used
• The first 6 digits and last 4 digits only of the credit card associated with your account (if applicable)

GameHouse respects your right to privacy and any information will be used strictly by the Customer Support team to recover your account.