My Game Won't Download

Solution 1 - Uninstall the GameHouse Games Installer

1. Click on the Windows Start/Search option, type in Uninstall and then open Add or Remove Programs (Windows 10) or Control Panel (Windows 7 and 8).
   
   
2. Locate GameHouse Games, click on it and then choose Uninstall
   
   
3. Restart your computer
   
   
4. Go to http://www.gamehouse.com/?ghu=false#/ and refresh the page by holding down the CTRL and F5 keys on your keyboard
   
   
5. Click on the PLAY button of any game that you would like to play, which will prompt the game and installer to download 

Solution 2 - Download the game directly from the downloads folder

1. Search for and open This PC from the start/search menu on your computer
   
   
2. Double click to open the downloads folder
   
   
3. Check if you can locate a file with the name of the game
   
   
4. Double click on this file and run the application

Solution 3 - Browser updates and extensions

1. Check and perform any available updates for your browser and then try downloading the game again.
   
   
2. Access our website using this link http://www.gamehouse.com/?ghu=false#%2F in a different browser (such as Google Chrome or Mozilla Firefox) and try downloading the game there instead. 
   
   
3. You may also need to disable browser extensions one by one until the problem is resolved. Chrome: Tools > Extensions > toggle off. Firefox: Add-Ons > Extensions > Disable.