My game progress won't save

Solution 1 - Run your PC as administrator
On your computer you have your user account(s) and an administrator account. If you’re not already in the administrator account, please choose this login on your computer and then try installing the game again as this should resolve the problem.

Solution 2 - Run the game as administrator (Windows 10 and 11 only)

1. Show all hidden files and folders:
   - Right click on the Windows image in the bottom left corner of your screen and choose File Explorer
   - From the top of the new window, click on View and then tick the Hidden Items box
   
   
2. Open the folders in the following order: This PC > OS (C:)  >  ProgramData  >  activeMARK  >  instant > apps
   
   
3. Locate the folder with the name of the game and double click to open it
   
   

4. Right click on the file with the name of the game (game icon image and type: application) and click on Properties, then the Compatibility tab
   
   

5. Make sure you check the box run this as an administrator
   
   
6. Click Apply and then OK
   
   
7. Start the game. You should now be able to save your progress